A New Year, New Goals — Moving Industry Forward with Jarvis Handling Equipment

As the New Year begins, it brings an opportunity for reflection, renewed focus, and setting goals for the months ahead. At Jarvis Handling Equipment, the start of a new year isn’t just about turning the calendar — it’s about recommitting ourselves to the customers, industries, and partners who rely on us every day.

Manufacturing and industrial operations continue to evolve, and so do the challenges facilities face. From improving safety and efficiency to adapting to growth, companies need material handling solutions they can trust. That’s where Jarvis comes in.

Setting the Standard for Custom Material Handling

What truly sets Jarvis Handling Equipment apart is our commitment to custom solutions. We don’t believe in one-size-fits-all systems. Every facility, process, and challenge is unique and our approach reflects that.

Our team works closely with customers from concept through installation, designing systems that are tailored to real-world operations. Whether it’s enclosures, lift and elevation solutions, handling equipment etc., our focus is always on delivering solutions that improve workflow, safety, and long-term performance.

Experience You Can Rely On

Jarvis brings decades of industry experience to every project. Our team understands the demands of manufacturing environments and the importance of reliability, precision, and compliance. This experience allows us to anticipate challenges, recommend smarter solutions, and deliver systems that perform day after day.

As industries continue to embrace automation and modernization, Jarvis remains a trusted partner helping customers bridge the gap between today’s needs and tomorrow’s goals.

Looking Ahead: Our Goals for the Year

As we move into the New Year, Jarvis Handling Equipment is focused on several key priorities:

  • Continuing to deliver high-quality solutions

  • Expanding our offerings to support safer and more efficient operations

  • Strengthening customer partnerships through collaboration, communication, and service

  • Supporting growth and innovation across manufacturing and industrial sectors

These goals are driven by one core mission: helping our customers succeed.

Thank You for Trusting Jarvis

We are grateful to our customers, partners, and team members who make our work possible. Your trust challenges us to continuously improve and raise the bar in everything we do.

As we begin the New Year, we look forward to new projects, new partnerships, and new opportunities to say what defines Jarvis best:

Yes, we can do that.

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Allison Desrochers

Director of Marketing

Allison Desrochers joined Jarvis Handling as the Marketing Director in 2024, bringing a strong foundation in business development, marketing, and the supply chain industry. She holds a Bachelor of Science from Grand Valley State University and is skilled in communication and strategic marketing. At Jarvis, Allison plays a key role in advancing the company’s mission to provide businesses with efficient, reliable material handling and ergonomic solutions. Her work focuses on crafting marketing strategies that highlight Jarvis’s commitment to enhancing operational productivity, safety, and efficiency through high-quality products and tailored solutions.

Passionate about business and personal growth, Allison is dedicated to building strong, long-term relationships with clients and colleagues alike. She is focused on supporting Jarvis’s continued expansion by bringing creativity and innovation to the marketing efforts while ensuring that customer satisfaction and service excellence remain at the forefront of the company’s goals. Through her contributions, Allison helps strengthen Jarvis’s presence and impact in the industry as the company moves forward.

Paul Hart

Director of Sales and Business Development

Paul Hart is the Director of Sales and Business Development at Jarvis Handling, where he leads the company’s growth in modular and platform solutions. With over 14 years of experience in the construction and manufacturing sectors, Paul’s background includes roles in a large modular construction company and a foundation in a family-run construction business. Paul is also a veteran, having served in the army before transitioning into the construction industry.

Since joining Jarvis in 2022, Paul has played a key role in driving the company’s expansion, helping achieve its highest sales and revenue year in 2023. His expertise in product knowledge, design, and project management enables him to create innovative, cost-effective solutions for clients facing production and space challenges. Paul is passionate about building strong, long-term relationships with clients, ensuring that Jarvis continues to deliver value and stay ahead of industry trends.

Susan Smith

Owner & President

Susan Smith’s journey to owning Jarvis Handling began with a childhood dream of entrepreneurship and a background rooted in manufacturing. After working at a diecast manufacturing plant, where she assisted with operations and efficiency improvements, Susan went on to earn a degree in Finance while volunteering in her community. In 2004, she joined Jarvis Handling as an office clerk, quickly stepping up to manage the business. Her leadership helped the company weather a recession, and by 2014, Susan took the bold step of purchasing the business, officially becoming the owner in November of 2014.

As the owner of Jarvis Handling, Susan is dedicated to providing innovative solutions that improve her clients workplaces. Her mission is centered on delivering top-notch customer service and fostering strong partnerships with manufacturers to ensure successful outcomes for every project. A passionate advocate for women in a male-dominated industry, Susan is proud of how Jarvis Handling has grown under her leadership, overcoming challenges and adapting to an ever-evolving market.

Looking to the future, Susan’s vision is to continue building a team that is both talented and customer-focused, while growing the business in a way that stays ahead of industry trends. With a commitment to excellence and a customer-first mentality, Susan is shaping the future of Jarvis Handling while staying grounded in the company’s long-standing values.