Why Choose Jarvis Handling Equipment Co.?

At Jarvis Handling Equipment Co., we bring over 60 years of experience in providing high-quality, cost-effective material handling and ergonomic solutions that improve operational efficiency, enhance workplace safety, and reduce costs. Since 1958, we’ve built a reputation for delivering reliable, tailored solutions to businesses of all types.

As a women-owned and veteran-run company, we bring a unique perspective to every project, grounded in dedication and integrity. We understand that each business has distinct needs, which is why we offer both standard products and custom-engineered solutions. From conveyors and lifting equipment to storage systems and specialized fabrication, we work closely with clients to deliver systems that maximize efficiency and productivity.

At Jarvis, we prioritize competitive pricing, quick turnaround times, and clear communication throughout every phase of your project. With offices in Grand Rapids, Michigan, and Nashville, Tennessee, we’re equipped to serve clients nationwide, offering personalized, local service.

When you choose Jarvis, you’re partnering with a team dedicated to your business’s long-term success. Let us help you streamline operations, improve safety, and reduce costs to support your growth.

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Allison Desrochers

Director of Marketing

Allison Desrochers joined Jarvis Handling as the Marketing Director in 2024, bringing a strong foundation in business development, marketing, and the supply chain industry. She holds a Bachelor of Science from Grand Valley State University and is skilled in communication and strategic marketing. At Jarvis, Allison plays a key role in advancing the company’s mission to provide businesses with efficient, reliable material handling and ergonomic solutions. Her work focuses on crafting marketing strategies that highlight Jarvis’s commitment to enhancing operational productivity, safety, and efficiency through high-quality products and tailored solutions.

Passionate about business and personal growth, Allison is dedicated to building strong, long-term relationships with clients and colleagues alike. She is focused on supporting Jarvis’s continued expansion by bringing creativity and innovation to the marketing efforts while ensuring that customer satisfaction and service excellence remain at the forefront of the company’s goals. Through her contributions, Allison helps strengthen Jarvis’s presence and impact in the industry as the company moves forward.

Paul Hart

Director of Sales and Business Development

Paul Hart is the Director of Sales and Business Development at Jarvis Handling, where he leads the company’s growth in modular and platform solutions. With over 14 years of experience in the construction and manufacturing sectors, Paul’s background includes roles in a large modular construction company and a foundation in a family-run construction business. Paul is also a veteran, having served in the army before transitioning into the construction industry.

Since joining Jarvis in 2022, Paul has played a key role in driving the company’s expansion, helping achieve its highest sales and revenue year in 2023. His expertise in product knowledge, design, and project management enables him to create innovative, cost-effective solutions for clients facing production and space challenges. Paul is passionate about building strong, long-term relationships with clients, ensuring that Jarvis continues to deliver value and stay ahead of industry trends.

Susan Smith

Owner & President

Susan Smith’s journey to owning Jarvis Handling began with a childhood dream of entrepreneurship and a background rooted in manufacturing. After working at a diecast manufacturing plant, where she assisted with operations and efficiency improvements, Susan went on to earn a degree in Finance while volunteering in her community. In 2004, she joined Jarvis Handling as an office clerk, quickly stepping up to manage the business. Her leadership helped the company weather a recession, and by 2014, Susan took the bold step of purchasing the business, officially becoming the owner in November of 2014.

As the owner of Jarvis Handling, Susan is dedicated to providing innovative solutions that improve her clients workplaces. Her mission is centered on delivering top-notch customer service and fostering strong partnerships with manufacturers to ensure successful outcomes for every project. A passionate advocate for women in a male-dominated industry, Susan is proud of how Jarvis Handling has grown under her leadership, overcoming challenges and adapting to an ever-evolving market.

Looking to the future, Susan’s vision is to continue building a team that is both talented and customer-focused, while growing the business in a way that stays ahead of industry trends. With a commitment to excellence and a customer-first mentality, Susan is shaping the future of Jarvis Handling while staying grounded in the company’s long-standing values.